Got Questions? We've Got Answers!

Welcome to our FAQ section! Here, you'll find concise answers to common questions about our products, services, and policies. Whether it's shipping details, product usage, or returns, we've got you covered.

Global Blacks is a Panafrican Department Store that retails stylish and essential goods from all over the world, celebrating the essence of global unity and diversity.

Our primary demographic includes female professionals and lovers of culture and nature.

We offer a diverse range of products, including Fashion Pieces, Cosmetics & Accessories, and Home Decor.

Once you place an order, please allow us 2-5 days for processing before it's shipped.

The shipping cost is denoted as 'X'. This fee ensures that each product reaches you in perfect condition.

  • Fashion Pieces: 7-10 business days.
  • Cosmetics & Accessories: 7-14 business days.
  • Home Decor: 14-20 business days.

Yes, we ship to various locations, including African, Caribbean, American, Chinese, South American landscapes, and locally.

We do not offer monetary refunds. However, upon a confirmed claim of damaged goods, we provide store credits.

Please contact our support team with details and photographs of the damaged product. Once verified, store credits will be issued to your account.

If you wish to change or cancel your order, please contact us immediately. Once the order has been processed or shipped, changes or cancellations may not be possible.

Once your order is shipped, you will receive a tracking number via email, which you can use to track your order's journey.

At Global Blacks, we are committed to sustainability and reducing waste. We ensure that our products and packaging align with eco-friendly practices.

You can reach out to our 24/7 support at (905) 723-1414 or email us at

Yes, we occasionally offer promotions and discounts. Stay updated by subscribing to our newsletter or following us on our social media channels.

Choosing Global Blacks means embracing global unity, celebrating diversity, and being a part of a sustainable and eco-friendly shopping experience.